The Arrived grid appears below the Appointments grid in the Nurse & Support module. It contains appointments that have been marked with Arrived Status.
The column marked Registration Step shows in real time the progress the patient has made with the online Pre Check-In process. Green indicates recent activity, Yellow means they have been on the step for more than two minutes, Red means they have been on the same step for over eight minutes and may need assistance completing the registration.
When the patient has finished the Pre Check In process and shows a Registration step of Complete, they can be roomed by changing the Status to Ready to See Nurse and then assigning them a room.
Changing the Status of the appointment to Ready to See Nurse moves the appointment into the Appointments grid immediately below the filters area.
Additional information about the appointment is displayed in the Appointments grid.
Left clicking on the Summary icon opens a pop up window of the Appointment Patient Summary that allows a quick review of the patient's chart and appointment information before beginning the encounter. Closing the window returns you to the Appointments grid.
Left clicking on the patient's picture in the grid view opens the Patient Dashboard with more detailed information about the patient.
Left clicking anywhere on the appointment in grid view (other than the patient picture or summary icon) will open the patient's Vital Signs chart to begin the N & S encounter.
